- Categories
Leadership Development Series
Middle-Level Managers, Exe Supervisory Series
Non-Exec Development Series
Sales Team Series
Technical Series
Project / Consulting Work
Leadership Development Series
Designed For Department Heads, Senior Managers & Managers
Objective: To help enhance leadership effectiveness at a strategic level and bring out the best in themselves, their people and their organization!
Our Programs
- Proactive Leadership & Culture-Building (Proactive Mindset, Leadership Qualities)
- Transformational Leadership & Culture-Building
- Achieving Success Through Inner Transformation (mindset, habits, work ethics)
- Behaviour-Based Interviewing Skills (BBIS)
- Giving & Receiving Feedback, Professionally
- Managing Poor Performance & Problematic Behaviours
- Performance Coaching
- Improving Performance Through Coaching, Motivating & Counselling
- Performance Coaching & Mentoring
- Developing The Balanced Scorecard and KPIs ~ A Step-By-Step Approach
- Motivating People For Improved Performance
- Leading, Engaging & Retaining Millennials / Gen. Y
- Creative Problem-Solving & Decision Making Skills
- How Effective Leaders Communicate
- Time & Stress Management
- Effective Presentation Skills
- Developing Strategic Thinking Skills ~ Managing Strategically
- How To Execute Your Strategy
- Understanding Performance Management (The Fundamentals)
- Employee Engagement, Retention & Succession Planning
- Conducting Effective Performance Appraisals — A Step-By-Step Approach
- Train The Trainer - How To Write SOPs & Conduct Departmental Training
- Train The Trainer - How To Prepare For & Conduct Departmental Training
- Conducting Domestic Inquiry Effectively
- Spoken & Written Business English For The Workplace (Business Communication)
- Effective Persuasion & Influencing Skills
- Crisis & Resilient Leadership (Crisis Communication Management Skills)
Middle-Level Managers, Exe Supervisory Series
Designed For Asst. Managers, Executives & Supervisors
Objective: To prepare them to effectively transcend their role to the first level of management by equipping them with knowledge, skills, behaviours and the confidence to lead from the middle.
Our Programs
- Leadership Begins With Me! (For Middle-Level Managers / Supervisors)
- Sukses Melalui Transformasi Diri / Achieving Success Through Inner Transformation
- Motivating People For Improved Performance
- Performance Coaching
- Improving Performance Through Coaching, Motivating & Counselling
- Setting Clear Expectation, Motivating & Re-Engineering Your Communication
- Fundamental Goal Setting & Delegation Skills
- Creative Problem-Solving & Decision Making Skills
- How Effective Leaders Communicate
- Train The Trainer - Conducting Departmental Training Using SOPs
- Spoken & Written English For The Workplace
- RACI Model - How To Set, Track & Control Your Team's Tasks & Responsibilities
Non-Exec Development Series
Designed For Clerical & Non-Exec Levels
Objective: To equip them with the fundamentals of ownership, taking responsibility, teamwork, work ethics, improving productivity and adding value to themselves, their customers and their organization!
Our Programs
- Lead Without A Title
- Customer Service Excellence
- Sukses Melalui Transformasi Diri (mindset, habits, work ethics)
- Service Recovery Excellence
- How To Be Effective At My Workplace (mindset, habits, time mgmt, teamwork)
- Spoken English For The Workplace
- Spoken & Written Business Communication
Sales Team Series
Designed For Sales People Of All Levels, Frontliners & All in contact with customers
Objective: To equip sales people with the tools of effective selling, presentation skills, influencing and negotiation skills and equipping all customer-contact personnel with the right service mindset and skills in delivering service excellence and managing customer complaints effectively.
Our Programs
- The Benefit-Centric Selling Skills (inc. Cold-Calling Skills)
- Sales Presentation Skills
- Sales Negotiation & Influencing Skills
Technical Series
Our Programs
- Safety & Health Programs / OSHA / Fire-Fighting
- FMEA / 5S
- Risk Management
- Business Continuity Plan
- MS Applications / Digital Marketing
- Project Management
- Budgeting, Forecasting & Modelling With Excel
- Project Management
Project / Consulting Work
Our Programs
- KPI Development, Implementation & Execution - For Each Department
- Designing Performance Management System & Appraisal Form
- Designing Behavioural-Based Interviewing Questions
- Competency Matrix Development & DISC Personality Assessment
- Executive Coaching (one-to-one session to improve confidence, leadership, thinking skills & performance)